betMGM Casino Review:

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Overview

  • CUSTOMER SUPPORT
  • DESIGN & USABILITY
  • BONUSES & FREE BETS
  • BETTING MARKETS & ODDS
  • SPORTS COVERAGE

Parent of BetMGM Casino, MGM Resorts International is a giant hospitality and entertainment conglomerate that was founded in 1986 and has its headquarters in Paradise, Nevada.  MGM International owns and operates resorts, hotels and casinos in various locations in the United States including the Bellagio, MGM Grand, Park MGM and many more; as well as international properties such as MGM Macao and Bellagio Shanghai in China.

BetMGM Casino

In 2016, MGM Resorts International acquired Boyd Gaming’s share in Borgata, and issued statements about its intentions to use this acquisition as a vehicle for entering the legal online-gambling market in the USA, as Borgata already held an internet gambling license in New Jersey, and has been operating a few online legalized casino and poker sites since the launch of legal online gambling in the state back in November 2013.  And so, in 2017 BetMGM Casino was launched in the Garden state as an MGM-branded online casino.

Safety and Trustworthiness

Beyond strict compliance with all safety and security standards of the New Jersey Department of Gaming Enforcement (DGE), BetMGM Casino also uses the most advanced security and encryption measures on its sites (such as Verisign for example), so all payment and personal information provided online is just as safe, if not even safer, as information you would provide in person in one of MGM land-based hotels and casinos.

Deposits & Withdrawals

BetMGM Casino offers a wider array of payment options than the average standard of New Jersey legal online casinos.  In addition to global, dedicated online payment methods such as Skrill and Paypal, BetMGM also offers its own proprietary banking methods such as BetMGM Prepaid Play+ Card, as well as the ability to deposit and withdrawal using either cash or card at the Borgata land-based casino.  We found that as far as deposit and withdrawal options, although more widely-used payment methods could have been offered, BetMGM Casino gave more than enough options to cover user needs.

Deposit
Withdrawals

Mobile

BetMGM Casino also has a pretty diverse mobile offering, so you can enjoy this great casino on the go.  The mobile-optimized casino is great, and provides nearly 400 slot games, 11 progressive slots, arcade games, a good selection of table games and even live dealer.

The usability was good on the mobile BetMGM Casino, and the clear menu options and large game tiles made the navigation easy even on the smallest screens we tested.  Although there is a lot of scrolling at times to find slot games, but that is probably a blessed inconvenience for a mobile site that has such an enormous amount of games.

You can also download the BetMGM Casino mobile app, which is available for both iPhone and iPads on iOs, as well as for Android phones and tablets.  The app is more of a limited version of the BetMGM Casino, even compared to the mobile-adjusted website.  The app currently has just over 200 games in total.  But does include the top slots, some progressives, blackjack, roulette and video poker.  So if you are looking for a stable, easy-to-navigate casino app to use on the go, the BetMGM Casino app is more than enough, and even a pretty good online casino to use.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Free Bet Offers

The BetMGM Casino game library is one of the best in the online-casino market, if not the best of them all.  Starting with the selection and variety, BetMGM Casino has a stable of over 500 games on its desktop version, which is more than double of some other New Jersey online casinos.  That includes over 450 slot titles, a fine selection of 15 progressive jackpot slots, table games, video poker and live-studio dealers that allow you to join tables with other players and watch the action on your screen.

With the top game providers in the industry, BetMGM Casino offers game titles from SG Digital, Williams Interactive, IGT, NetEnt and more.  So you can play on famous online games such as Starburst and Mellon Madness, as well as blockbuster titles such as Cleopatra that were customized for online casinos.  In addition, BetMGM Casino has an entire section for exclusive games such as Jail Bread, Under the waves, and 10 more titles you can find only at BetMGM.

The Table Games selection at BetMGM Casino is a bit light compared to other New Jersey online casinos, with 15 games, and only 2 variations of roulette for example.  In the Live-Dealer section we only found 5 games, which again is less that we would hope for.  The Arcade section however has 21 great games for fun, which was a very nice addition.

Still, the huge library of slots makes BetMGM Casino one of the heavyweights in the New Jersey online-casino market in terms of games on offer and options to play.

User Interface and Navigation

BetMGM Casino provides a very clean and slick interface.  A menu is laid out with all the different game options and main categories, which we found very easy and intuitive.  What we especially loved was how with each menu tab, games are grouped into sub categories.  So if for example you selected the “Slots” tab, you can then browse through featured, new, exclusive, games by provider, etc.  The games are made visible by big, great-looking tiles for each, and on the white background it is visually appealing and gives a very good browsing experience.  A few functional items such as banking, promotions and support popped up separate windows, which we found a bit annoying, but overall, the design of BetMGM Casino is very intuitive, clean, slick and fun to use.  We liked it.

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Betting Markets And Odds Quality

Football

Horse Racing

Tennis

Formula 1

Rugby

Cricket

Golf

Darts

Boxing

Athletics

American Football

Aussie Rules

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Football
Horse Racing
Tennis
Formula 1
Rugby
Cricket
Golf
Darts
Boxing
Athletics
American Football
Aussie Rules
MMA (UFC)
Baseball
Greyhound Racing
Cycling
Gaelic Games
Handball
Hockey
Snooker
Rowing
Sailing
Table Tennis
Show Jumping
Ice Hockey
Winter Sports
Badminton
Basketball
Bowls
Netball
Volleyball
eSports
Financials

In-Play Betting

Support

This is unfortunately an area that BetMGM Casino falls short in.  Firstly, contacting the support is tricky, as you will first need to go through an automated FAQ section, and only after clicking through the options, will it provide you with the option to contact support (on an online form).  Finding the support email and numbers was also difficult.  However when we did finally manage to reach the support team, we got quick and helpful responses.

Support

This is unfortunately an area that BetMGM Casino falls short in.  Firstly, contacting the support is tricky, as you will first need to go through an automated FAQ section, and only after clicking through the options, will it provide you with the option to contact support (on an online form).  Finding the support email and numbers was also difficult.  However when we did finally manage to reach the support team, we got quick and helpful responses.

Review Summary

BetMGM Casino is certainly one of the best online casinos we had tested in the New Jersey legal market.  The user interface is really good, but the real highlight of this casino is the deep stable of games, which puts it ahead of the market by miles.

The iRewards Loyalty program is great, and allows you to redeem points in the MGM hotels and resorts, which we found very appealing.  But the whole idea of redeeming bonus money with reward points, and convoluted way in which it is done was a turn off for us.

Customer Support is at market standard, but is difficult to find on the site, and although the mobile app lacks the volume of games, it is also a great mobile-casino solution.

So overall, we loved BetMGM Casino, and did we mention the generous deposit bonus? Go and try it now.

We Liked

  • Huge variety of games.
  • Easy-yet-cool user interface.
  • Good selection of payment options.
  • iRewards Loyalty Program that allows you to use points in MGM properties.
  • Competitive new-user bonuses.

To Improve

  • Contact information for customer support is hidden.
  • The combination with sportsbook and poker on top-level menu is confusing.
  • Bonus wagering requirements ties with reward points and not clear/transparent.
  • Table game section (especially live dealer) doesn’t offer a good variety.
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