888Casino Review:

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Overview

  • CUSTOMER SUPPORT
  • DESIGN & USABILITY
  • BONUSES & FREE BETS
  • BETTING MARKETS & ODDS
  • SPORTS COVERAGE

888Casino, formerly named Casino-On-Net is one of the first online-casinos in the world.  Its parent company, 888 Holdings has launched 888casino as its flagship brand back in 1997, and since then has been one of the companies setting the standard in the online casino, poker and sports-betting industries.  888 Holdings currently trades as a FTSE-250 Company in the London Stock Exchange.  Amongst the many awards 888casino won throughout the years are Best Casino Operator Awards, Digital Operator for Global Gaming Awards and more.

888Casino in the USA

As in other online jurisdictions in the world such as Denmark, Spain and more, 888Casino has been one of the leaders and early entrants to the legal online-casino market in the USA.

In March 2013 888 was the first company to receive an online-gambling license from any US jurisdiction, being granted an Interactive Gaming Service Provider license from the Nevada Gaming Commission.  Soon thereafter, in August 2013 888 Holdings signed an agreement with Caesars Entertainment Cooperation, enabling it to operate 888Casino in New Jersey under the Caesars’ remote-gambling license.

Safety and Trustworthiness

888 Holdings, the 888Casino parent company, has been proactive in forming partnerships and alliances with local US companies to bring the US online-casino player the best, safest, experience of playing in a legal online casino in America.

888Casino holds a Safe and Fair assurance seal from UK-Based, independent-testing agency eCOGRA, and it also publishes each month an independently-audited report on Payout Percentages for each game, as well as total Payout averages and ratios.  So when looking for a safe casino to trust, 888Casino is one of the safest.

Deposits & Withdrawals

888Casino offers several payment methods, with the minimum in both cases being $10 for deposit and withdrawals.  There are some different release times for withdrawals across payment methods.  Although most bases are covered with credit cards, bank transfer, paypal and cash at the casino cage, the options offered in 888Casino are somewhat limited compared to other New-Jersey online casinos.

Deposit
Withdrawals

Mobile

888Casino offers both a mobile-optimized website, and an app that can be downloaded and installed on your phone or mobile tablet/device.  There are apps available for iPhones and iPads that can be download from the iOS store; and also an app for Android phones and devices that can be downloaded from the 888Casino website directly.

Again, the black background and large game icons make up for a good mobile user-experience.  Menus are condensed into drop-down functions on the top bar.  So although requiring scrolling at times (unless using the “search” function, which a quick and easy way to find games) both navigation and games provide a great user experience, even on the smallest of screens we had tested 888Casino.

We found for example over 250 slot games and 11 progressive-jackpot games on the mobile browser version, which makes the 888Casino mobile version pretty competitive compared to other New Jersey online-casinos.  In November 2019, 888Casino has added over 30 games to its mobile app, so on the mobile casino front, 888Casino is one of the better casinos in the New-Jersey market.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Free Bet Offers

Up To $500 Welcome Bonus

Betting Markets And Odds Quality

Football

Horse Racing

Tennis

Formula 1

Rugby

Cricket

Golf

Darts

Boxing

Athletics

American Football

Aussie Rules

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Football
Horse Racing
Tennis
Formula 1
Rugby
Cricket
Golf
Darts
Boxing
Athletics
American Football
Aussie Rules
MMA (UFC)
Baseball
Greyhound Racing
Cycling
Gaelic Games
Handball
Hockey
Snooker
Rowing
Sailing
Table Tennis
Show Jumping
Ice Hockey
Winter Sports
Badminton
Basketball
Bowls
Netball
Volleyball
eSports
Financials

In-Play Betting

The promotions for returning customers are straight-forward and easy to understand and use.  888Casino offers a free promotion every day of the week.  For example, on Saturday, Sunday, Tuesday and Thursday you will receive a 20% match on deposit up to $100 to play on selected games.  On Monday and Wednesday you receive 10%, up to $20 money-back on your losses, on Friday double loyalty points, etc.  Note, that the selection of games for promotions changes for every day, and players need to deposit and wager 3x times within a given timeframe in order to claim the promotion.

Loyalty

The 888Casino loyalty program is also simple and straight forward.  You will earn 1 status point for every $10 of real money you wager, and every 100 status points will then be converted to $1 in cash.  We liked the 888Casino loyalty program because it’s so transparent and simple.  But as competing online casinos in New Jersey also offer gifts, bonuses and discounts at hotel and casino resorts, we found the 888Casino loyalty program to be a bit boring.

Support

Although it was a bit difficult to find the support contact when not logged in, we did eventually manage to find an email and phone number for support.  On the main site, 888Casino encourages players to contact their support department through an online form.  We received replies within 24 hours, and usually faster, but the help was somewhat inconsistent in terms of the support team’s knowledge.  To avoid email back-and-fourth, it’s probably best to contact 888Casino’s support team by phone with more complex issues.

Support

Although it was a bit difficult to find the support contact when not logged in, we did eventually manage to find an email and phone number for support.  On the main site, 888Casino encourages players to contact their support department through an online form.  We received replies within 24 hours, and usually faster, but the help was somewhat inconsistent in terms of the support team’s knowledge.  To avoid email back-and-fourth, it’s probably best to contact 888Casino’s support team by phone with more complex issues.

Review Summary

888Casino is a seasoned, and experienced online casino with more years of online operations than most casinos in New Jersey.  And is shows in the technology, infrastructure and first-to-market approach.  So probably we will see a lot more of 888Casino in more US states that are now in the process of regulating online gambling.

The user-interface is simple and very easy to use, but sometimes too simplistic and even dull, and we would expect some more innovation from one of the first-ever online casinos in the world.  Support could have been a bit more consistent, and we also missed a tiered, VIP Rewards program with prizes and benefits (which sister-site 888Poker does offer, but it still didn’t cross over to 888Casino).

But with new-user bonuses that are no less than great, and an overall fantastic user experience and game variety, we strongly recommend you to try 888Casino.

We Liked:

  • Mobile app and website.
  • New-User bonuses.
  • Easy-to-use interface.
  • Transparent loyalty-point program.

To Improve:

  • Interface sometimes too simplistic and even dull.
  • Fewer games than market standard.
  • Support is sometimes a hit-or-miss in terms of resolving problems.
  • No VIP reward plan.
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